COVID-19 – MUST READ INFORMATION AND INSTRUCTIONS FOR AUSTRALIA AND THE FRENCH PACIFIC
The Australian Department of Home Affairs manages entry and travel restrictions to Australia, including visas and entry exemptions. The Health Departments of each Australian State and Territory manage health regulations, including quarantine exemptions and fees. All Australian States and Territories have travel restrictions relevant to their jurisdiction that must be adhered to.
Travellers needing assistance with their Home Affairs (e.g. visa or travel exemption) or health (e.g. quarantine advice and exemptions) enquiries must contact the relevant competent authorities in Australia directly. Alternatively, travellers (e.g. dual nationals or third country nationals seeking to transit Australia) should also contact Australian authorities directly or seek consular assistance from their nearest diplomatic or consular mission in Australia or contact their airline, cruise line, port agent, travel provider or employer as appropriate.
Australian authorities recommend submitting applications as early as possible and at least two weeks, but not more than 3 months, prior to the intended departure. The Australian Consulate-General is unable to escalate Home Affairs or State and Territory related enquiries or applications, including those relating to exemptions.
We acknowledge that recent changes to Australian federal and state and territory government policies, including the caps on the daily number of passengers coming into Australian airports from overseas and the mandatory 14-day quarantine on arrival on a user-pay basis for quarantine fees, have made it more difficult for Australians and permanent residents of Australia to return home. Australian authorities have implemented these policies to protect Australians and permanent residents, including friends and families, from the spread of COVID-19 in Australia.
All travellers should regularly check the website links provided for the most up-to-date information regarding their situation and contact relevant authorities in Australia and overseas for assistance applicable to their circumstances. Travellers should also keep up to date with all travel restrictions and regulations both in Australia and overseas and should follow the advice of local authorities, including in the French Pacific, as measures and regulations can be subject to change at short notice.
Travelling to/from Australia
Please refer to:
Travelling to/from New Caledonia
- Australian citizens and permanent residents of Australia, as well as Canadian citizens and permanent residents of Canada still in New Caledonia, seeking to return to Australia or Canada are encouraged to register their details with us at [email protected]. Stay up to date with and follow the advice of local authorities. Stay also up to date with the Australian travel advice for New Caledonia on Smartraveller and the Canadian travel advice for New Caledonia and monitor news on our Facebook page at L’AustralieEnNouvelleCaledonie.
- New Caledonian borders remain closed to all non-residents and all commercial flights, cruises and private yacht arrivals remain suspended. Aircalin is the only airline currently authorised to travel to and from New Caledonia, with flights currently operating to Australia (Sydney) and Japan (Tokyo). Entry to New Caledonia requires the joint approval of the French High Commission in New Caledonia and of the Government of New Caledonia. All travellers arriving in New Caledonia must undertake a mandatory 14-day quarantine at facilities designated by the Government of New Caledonia and fees may apply.
- People needing to travel to or leave New Caledonia should register their details with the New Caledonian Government through its formulaire de recensement (registration counting form). They should also email Aircalin airline ([email protected]) and the Government of New Caledonia ([email protected]) for advice on required authorisations to board Aircalin planes. People needing to travel for business or work purposes should also email the Government of New Caledonia at [email protected] for advice. Medical treatment and evacuation related enquiries need to be sent to CAFAT-Evasans (email: [email protected] – phone: +687 25 58 08). Sailboats and other private vessels needing further information or assistance must contact the Maritime Rescue Coordination Centre in New Caledonia (MRCC NC) (email: [email protected] – phone: +687 29 21 21).
- For further information on, and assistance with, entry and quarantine conditions to New Caledonia, please check the websites of the French High Commission in New Caledonia and of the Government of New Caledonia (including main facts in English). Please also contact the nearest French diplomatic or consular mission in Australia or the French diplomatic or consular mission in your country of residence for further advice where required. Please also contact your airline, cruise line, port agent, travel provider or employer as appropriate.
Travelling to/from French Polynesia
- Australian citizens and permanent residents of Australia, as well as Canadian citizens and permanent residents of Canada, still in French Polynesia and seeking to return to Australia or Canada are encouraged to examine commercial flights in the first instance. If you are in need of specific consular assistance in order to depart French Polynesia, you can contact us at [email protected]. Stay up to date with and follow the advice of local authorities. Stay also up to date with the Australian travel advice for French Polynesia on Smartraveller and the Canadian travel advice for French Polynesia and monitor news on our Facebook page at L’AustralieEnNouvelleCaledonie.
- French Polynesia has reopened its borders to international travellers arriving by air. Strict pre-departure processes and measures on arrival and in country apply and may be subject to change at short notice. Fines apply for non-compliance. Further information is available on the website of the Health Department of French Polynesia and of the French High Commission in French Polynesia.
- Authorities require all travellers entering French Polynesia by air to submit the results of a COVID-19 test and to register on the Government’s Electronic Travel Information System (ETIS) website at least within 3 days (72 hours) before their flight. Other tests may be carried out by airlines and airport authorities prior to boarding. Sailboats and other vessels seeking to come to French Polynesia must contact the Joint Maritime Rescue Coordination Centre in French Polynesia (JRCC PF) (email: [email protected] – phone: +689 40 54 16 16) and the Maritime Affairs Directorate of French Polynesia (email: [email protected] – phone: +689 40 54 45 00) for advice on entry conditions to French Polynesia by sea, noting additional quarantine or health measures may apply.
- For further information on requirements to enter French Polynesia, including departure processes and timeframes, please check the websites of the French High Commission in French Polynesia, the Ministry of Health of French Polynesia and of the French Ministry for the Interior. Please also contact the nearest French diplomatic or consular mission in Australia or the French diplomatic or consular mission in your country of residence for further advice. Please also contact your airline, cruise line, port agent, travel provider or employer as appropriate.
- Please note the Australian Consulate-General in Noumea is unable to travel to French Polynesia to provide Australian passport and notarial services at this time due to COVID-19 restrictions. We continue to work with relevant transport providers and local authorities on options to assist persons in need of these services. If you require Australian passport or notarial services, please contact us at [email protected].
Welcome to the Australian Consulate-General in New Caledonia
The Australian Consulate-General in Noumea is Australia’s official diplomatic mission in New Caledonia. The Consul-General is also accredited to French Polynesia and Wallis and Futuna and is the representative to the Pacific Community (SPC).
Opening hours are from 9am to 4pm Monday to Friday.
Passports Services - All Australian passport applications lodged overseas must be lodged in person and additional overseas fees apply.
Visa for Australia? French nationals with a valid French passport are generally eligible to apply for an eVisitor Visa online.
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Direct Aid Program- Wallis and Futuna, 2019-2020
Applications for project funding are now closed.
For more information on implementing development projects in Wallis and Futuna (available in French) click here.
Australia Awards Scholarships intake 2021
Applications for the 2021 Australia Awards Scholarships are now open. Candidates can apply online until 11:59pm, 30 June 2020. To find out more about the program, please visit our Study in Australia page, or visit the Department of Foreign Affairs and Trade website.
New Caledonians and French Polynesians are eligible to apply for the Destination Australia program. For more information, please visit our Study in Australia page.
Check out our useful links to make sure you have a safe summer.
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