For specific COVID-19 information and instructions from relevant authorities in Australia (including on travel and quarantine exemptions) and in the French Pacific, please consult our front page at https://noumea.consulate.gov.au/nmea/home.html.
The Australian Department of Home Affairs does not have an office at the Australian Consulate-General in Noumea and the Australian Consulate-General in Noumea has no visa function.
Visit the Home Affairs website for further information regarding visas, citizenship and border protection (including customs). If you are unable to find the information you need on the Home Affairs website, telephone their Global Service Centre (in Australia 131 881 - outside Australia +61 2 6196 0196) open Monday to Friday from 9am to 5pm (local time). The Home Affairs Global Service Centre provides language support services using the Translating and Interpreting Service (TIS) across the service window. TIS offer interpreting services for over 160 languages, including French.
Home Affairs advises you can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply. Home Affairs also advises their clients can check the status of their visa using myVEVO.
Home Affairs advises you should not book flights or make travel commitments until you have an appropriate visa to travel to Australia. Home Affairs further advises it will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful. Home Affairs also recommends foreign travellers hold a passport valid for at least six (6) months.
Australian citizens must travel to Australia on an Australian passport.
Home Affairs also provides the following advice to assist with enquiries:
- Please consult the Australian Government COVID-19 travel restrictions and information for Australian travellers and visa holders.
- Foreign travellers must enter Australia on a visa appropriate to their circumstances. To find the visa appropriate for your travel purpose, please check the Visa-Finder options online.
- People travelling to Australia for medical treatment or to support someone needing medical treatment, must travel on a Medical Treatment Visa, which is only available as an online application.
- European Union nationals, including French passport holders, may be eligible to an eVisitor visa 651 for travel to Australia for tourism or business visitor purposes for up to 3 months at a time within a 12-month period, or may be eligible to a Visitor (subclass 600) visa for travel to Australia for tourism or business visitor purposes for up to 3, 6 or 12 months and fees apply for Visa600.
- For transits through Australia, you may be eligible to transit without a visa, depending on your nationality and the length of your transit time. For more information, see Transit Without A Visa eligibility. If you are not eligible to transit without a visa, you will need to apply online for a Transit visa.
- Diplomatic passport holders travelling to Australia to attend meetings can apply online as “Government official travelling on official business” for a Visitor Visa - Business Visitor Stream 1415. Application forms must be accompanied with a Third Person Note (TPN) as well as scans of passports and itineraries. Home Affairs will accept emailed applications and process them only if they are accompanied with a TPN. For transits through Australia, diplomatic passport holders may be eligible to transit without a visa, depending on the nationality and the length of transit time. For more information, see Transit Without A Visa eligibility. If you are not eligible to transit without a visa, you will need to apply online for a Transit visa.
- If you are not eligible to apply for an online visa and need to travel to or transit through Australia, please check the Visa Support online.
- Australian citizenship information is available on the Home Affairs website for Australian citizenship by descent or for Australian citizenship for children adopted outside Australia. If you require further proof of your Australian citizenship, you will need to apply online for evidence of your Citizenship: please click on the following link (https://immi.homeaffairs.gov.au/citizenship/certificate) for further information and how to proceed.
- Information on English language proficiency tests and examination centres is available on the Home Affairs website at Meeting our requirements - English language. Please contact the language testing centres directly for further information and assistance.
- Requesting travel records - You can ask for a record of your specific dates of travel in and out of Australia (international movement records) from Home Affairs.
- For customs information (entering and leaving Australia by air or sea, including arrival policies, what you can bring, duty-free and tourist refund scheme), please check out the Australian Border Force online information.
Contacting Home Affairs
If you have read this information and still need more information or help, you can contact the Visa Office at the Australian High Commission in Suva here: Contact us
The Australian Department of Home Affairs does not have an office at the Australian Consulate-General in Noumea and the Australian Consulate-General in Noumea does not process visa applications or respond to visa enquiries.